Have questions? Our FAQs section covers everything from shipping times to return policies and payment options. We’ve gathered the most common enquiries to help you shop with confidence. If you still need help, feel free to contact us anytime.
Most orders are prepared within two business days before shipping. We focus on keeping this step quick so your items can reach you without added delay. Once shipped, you’ll receive an email confirmation with tracking details.
Yes, we offer shipping to select international locations. Shipping costs and estimated delivery times can differ based on the destination, so we recommend checking the details at checkout or contacting us for more information.
Of course. As soon as your package leaves our location, we’ll email you a tracking number. This lets you follow your parcel and see updates as it moves closer to your address.
We understand this can be frustrating. Please reach out to us right away with your order number and a brief description of the issue. We’ll review your request quickly and arrange a replacement or refund when needed.
If you realise you entered the wrong address, contact us as soon as you can. As long as your order hasn’t been shipped yet, we can update your details and ensure your package is sent to the correct location.